Privacy Policy

Last updated: June 6, 2026

Elegnoo is owned and operated by Razex Solutions LLC. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, and order details.

We may also collect technical information such as IP address, browser type, device information, pages viewed, referral sources, and website usage information.

2. How We Use Your Information

We use your information to process orders, provide customer support, fulfill purchases, communicate order updates, improve our website, prevent fraud, and comply with legal obligations.

We may also use your information for marketing communications when permitted by law or when you have provided consent.

3. Payment Information

Payments are processed through trusted third-party payment providers. We do not store complete credit card or payment card information on our servers.

4. Sharing Information

We may share information with service providers that help us operate our business, including payment processors, shipping partners, fulfillment providers, analytics providers, customer support providers, and technology partners.

We may also disclose information when required by law, regulation, court order, or to protect our rights and business interests.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website performance, personalize content, and support marketing activities.

You may control certain cookie settings through your browser preferences.

6. Marketing Communications

If you subscribe to marketing communications, we may send promotional emails, updates, offers, and product announcements. You may unsubscribe at any time by using the unsubscribe link included in our communications.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location, you may have rights regarding access, correction, deletion, restriction, portability, or objection to certain processing of your personal information.

To exercise applicable rights, please contact us using the details below.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

11. Children's Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes become effective when posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.